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Model
What This Guide Helps With
Error 107 PIC CAM Error indicating internal cam mechanism failure causing pump stoppage or inability to deliver infusion.
Step-by-Step Troubleshooting
Ensure Patient Safety First
- Remove the pump from patient use immediately
- Transfer infusion to another pump
- Ensure therapy continues without interruption
Verify the Reported Error/Alarm and Behavior
- Power on the pump and confirm Error 107 PIC CAM Error is displayed
- Observe when the error occurs:
- On startup
- During infusion
- Intermittently
- Listen for abnormal sounds (clicking, grinding, or no movement)
Check Pump Door and Set Loading
- Open the pump door and remove the IV set
- Inspect for:
- Misloaded tubing
- Kinked or pinched tubing
- Improper cassette seating
- Reload a known-good Baxter-approved IV set
Inspect for Obstruction or Debris
- Visually inspect the pumping channel with the door open
- Look for debris, dried fluid, or contamination
- Ensure nothing is obstructing internal movement
- Clean externally per approved methods if needed
Perform a Power Cycle
- Turn the pump off
- Disconnect from AC power
- Wait 10–15 seconds and power back on
Test with Known-Good Setup
- Load a new, known-good IV set
- Attempt a test infusion off patient
Observe Mechanical Function
- Observe whether the pump attempts to actuate
- Listen for abnormal noises
- Check for lack of internal movement
If the Problem Persists
If Error 107 PIC CAM Error continues after external checks, proper loading, cleaning, and power cycling, internal mechanical failure is likely.
- Remove the device from service
- Label the device as Out of Service
- Send for repair or bench evaluation
Clinical Use Tip
Never troubleshoot infusion delivery errors while connected to a patient. Always move the patient to a backup pump before troubleshooting.
Work Order Documentation (CCR Method)
CCR = Complaint, Cause, Resolution
Complaint
What was reported by the clinical staff.
Example:
"Pump displaying Error 107 PIC CAM Error; unable to start infusion."
Cause
What was observed during troubleshooting.
Example:
"Persistent PIC CAM Error after proper set loading and power cycle indicating internal cam mechanism failure."
Resolution
What action was taken.
Example:
"Removed from service, labeled Out of Service, and sent to Biomed/vendor for repair."
Helpful Details to Include (If Known)
- Alarm behavior
- Accessories swapped
- Power behavior
- Environmental factors
- Indicator lights
- Final device status
Final Thought
Error codes like PIC CAM Error are strong indicators of internal mechanical failure. Focus on ruling out setup and obstruction issues quickly, then escalate appropriately to protect patient safety.
That is successful troubleshooting.