On this page
Asset Type
Manufacturer
Model
What This Guide Helps With
Error 212 Sensor Task Timeout causing pump stoppage or failure to monitor internal sensors, leading to interrupted or unsafe infusion operation.
Step-by-Step Troubleshooting
1. Ensure Patient Safety First
- Immediately stop the infusion and remove the pump from patient use
- Transfer therapy to another infusion device
2. Verify the Reported Error and Behavior
- Power on the pump and confirm Error 212 Sensor Task Timeout is displayed
- Note when the error occurs (startup, during infusion, intermittent)
- Observe for unexpected infusion stoppage or abnormal alarms
3. Perform a Full Power Cycle
- Turn the pump off completely
- Remove from AC power
- Wait 30–60 seconds
- Restore power and restart the pump
4. Check Battery and Power Stability
- Inspect battery charge level and condition
- Test operation on AC power only
- Test operation on battery power only (if applicable)
- Check for unexpected shutdowns or instability
5. Inspect External Components and Connections
- Check for damaged or loose external components
- Inspect cassette area for debris or fluid contamination
- Ensure pump door and cassette are properly aligned
6. Test with Known-Good Setup
- Load a known-good IV set
- Run a basic infusion off-patient if safe to do so
- Monitor for recurrence of the error
7. Remove from Service if Error Persists
- If the error continues after all checks, internal failure is likely
- Remove device from service
- Label as Out of Service
- Send for repair or bench evaluation
If the Problem Persists
If all external causes have been ruled out and the error continues, the issue is likely internal. Remove the device from service, label it Out of Service, and send it for repair or further evaluation.
Clinical Use Tip
Never troubleshoot a pump with sensor-related errors on an active patient. Always transfer the patient to a backup device before testing.
Work Order Documentation (CCR Method)
CCR = Complaint, Cause, Resolution
Complaint
What was reported by the clinical staff.
Example:
"Pump displaying Error 212 Sensor Task Timeout and stopping infusion during use"
Cause
What was observed during troubleshooting.
Example:
"Internal sensor task timing failure; error persisted after power cycle and external checks"
Resolution
What action was taken.
Example:
"Removed from service, labeled out of service, and sent to vendor/biomed repair for evaluation"
Helpful Details to Include (If Known)
- Alarm behavior
- Accessories swapped
- Power behavior
- Environmental factors
- Indicator lights
- Final device status
Final Thought
Sensor-related errors impact the pump’s ability to safely interpret and respond to conditions. Always rule out external causes, but escalate quickly when internal failures are suspected.
That is successful troubleshooting.