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What This Guide Helps With
Error 213 Battery Task Timeout causing pump delays, alarms, or inability to operate due to battery communication or power management failure.
Step-by-Step Troubleshooting
Ensure Patient Safety First
- Remove the pump from patient use if actively infusing
- Transfer infusion to a known working device
Verify the Reported Error and Behavior
- Power on the pump and confirm Error 213 Battery Task Timeout
- Note when the error occurs (startup, battery use, intermittent)
- Check for charging issues, shutdowns, or abnormal battery indicators
Check AC Power Source
- Connect the pump to a known working outlet
- Verify AC/charging indicator is active
Inspect Power Adapter and Cord
- Check for damage, loose connections, or frayed insulation
- Test with a known-good adapter if available
Evaluate Battery Charging Behavior
- Observe battery charging indicator while on AC
- Allow time to charge, then test operation on battery
Reseat or Replace Battery (If Accessible)
- Remove and reseat battery if possible
- Inspect contacts for corrosion or debris
- Install a known-good battery if available
Perform a Power Cycle
- Turn the pump off
- Disconnect AC power
- Wait 30–60 seconds and restart
Determine if Issue is Battery vs Internal Control
- If error occurs only on battery, suspect battery failure
- If error occurs on AC and battery, suspect internal fault
If the Problem Persists
If Error 213 continues after external checks and battery replacement, internal battery management or control board failure is likely. Remove the device from service, label it Out of Service, and send for repair or bench evaluation.
Clinical Use Tip
Never troubleshoot on an active patient. Move the patient to a backup device first before evaluating battery-related issues.
Work Order Documentation (CCR Method)
CCR = Complaint, Cause, Resolution
Complaint
What was reported by the clinical staff.
Example:
"Pump displaying Error 213 Battery Task Timeout with intermittent power concerns."
Cause
What was observed during troubleshooting.
Example:
"Battery failed to hold charge and communication timeout persisted during testing."
Resolution
What action was taken.
Example:
"Replaced battery and verified normal operation. If unresolved, removed from service and sent for repair."
Helpful Details to Include (If Known)
- Alarm behavior
- Accessories swapped
- Power behavior
- Environmental factors
- Indicator lights
- Final device status
Final Thought
Battery-related errors are often straightforward but critical. Always rule out external power and battery issues first, then escalate appropriately to protect patient safety and ensure reliable infusion delivery.
That is successful troubleshooting.