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What This Guide Helps With
Error 350.6630 where the pump cannot track pressure, causing unreliable occlusion detection and unsafe infusion delivery.
Step-by-Step Troubleshooting
Ensure Patient Safety First
- Remove the pump from patient use immediately
- Transfer infusion to a known working pump
Verify the Reported Error and Behavior
- Power on the pump and confirm Error: 350.6630 is displayed
- Observe when the error occurs (startup, loading, or infusion)
- Check if pressure readings are absent or inconsistent
Check Administration Set Installation
- Ensure correct BD-approved set is used
- Verify tubing is fully seated in the pumping channel
- Confirm proper routing through the sensing area
- Reload the set carefully and close the door
Inspect for Kinks, Occlusions, or Tension in Tubing
- Trace the entire IV line
- Look for kinks or compression points
- Ensure clamps are open
- Verify no excessive tension on tubing
Inspect Pump Channel for Contamination
- Check for fluid spills or residue
- Look for dust or debris in sensing area
- Inspect for dried medication buildup
- Clean externally accessible areas per protocol
Verify Door Closure and Latch Integrity
- Ensure the door fully closes and latches securely
- Check for looseness or misalignment
- Cycle the door open and closed multiple times
Test with a Known-Good Administration Set
- Replace with a new BD-compatible set
- Reload and retest
Power Cycle the Device
- Turn the pump off
- Wait 10–15 seconds
- Restart and observe behavior
Perform Functional Check (If Error Clears)
- Run a controlled test infusion
- Monitor pressure readings
- Watch for recurrence of the error
If the Problem Persists
If Error: 350.6630 continues after all external checks:
- External causes have been ruled out
- The force/pressure sensor is likely failing or out of calibration
- Remove the device from service
- Label Out of Service
- Send for repair or bench evaluation
Clinical Use Tip
Never troubleshoot pressure-related errors on an active patient. Always transfer infusion to a backup device first to prevent missed occlusions or unsafe delivery.
Work Order Documentation (CCR Method)
CCR = Complaint, Cause, Resolution
Complaint
What was reported by the clinical staff.
Example:
"BD Alaris pump displaying Error 350.6630 and not tracking pressure during infusion."
Cause
What was observed during troubleshooting.
Example:
"Force sensor unable to track pressure despite correct setup; external causes ruled out."
Resolution
What action was taken.
Example:
"Removed pump from service and sent for repair due to suspected force sensor failure."
Helpful Details to Include (If Known)
- Alarm behavior
- Accessories swapped
- Power behavior
- Environmental factors
- Indicator lights
- Final device status
Final Thought
Pressure sensing is critical for safe infusion therapy. When the system reports loss of tracking, verify setup carefully and escalate promptly if unresolved.
That is successful troubleshooting.