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What This Guide Helps With
Error: 2 Too Many Graphic Screens in Memory indicates an internal memory overload condition that can cause startup failures, freezing, or inability to operate the feeding pump normally.
Step-by-Step Troubleshooting
1. Ensure Patient Safety First
- Remove the pump from active patient use if it is not functioning properly
- Transition feeding to a backup device if needed
- Ensure nutrition delivery continues without interruption
2. Verify the Reported Error and Behavior
- Power on the pump and confirm the exact error message
- Observe if Error: 2 appears during startup or operation
- Note if the screen freezes, reboots, or fails to load properly
3. Perform a Full Power Cycle (Most Common Fix)
- Turn the pump OFF
- Disconnect from AC power
- Remove the battery if removable
- Wait 30–60 seconds
- Reinstall battery and reconnect power
- Power ON the device
4. Check for Abnormal Startup Behavior
- Observe for delayed startup or screen glitches
- Watch for repeated reboot cycles
- Attempt basic navigation if the interface loads
5. Isolate as Device-Level Issue
- Confirm no external accessories are connected or influencing operation
- Verify AC adapter and power source are stable
- Confirm no change in behavior after external checks
If the Problem Persists
If Error: 2 continues after power cycling and external checks, internal memory or firmware corruption is likely.
- Remove the pump from service
- Label the device as Out of Service
- Send for repair or board-level evaluation
Clinical Use Tip
Never troubleshoot on an active patient. Move the patient to a backup feeding pump before attempting any troubleshooting steps.
Work Order Documentation (CCR Method)
CCR = Complaint, Cause, Resolution
Complaint
What was reported by the clinical staff.
Example:
"Pump displays Error: 2 during startup and intermittently fails to boot."
Cause
What was observed during troubleshooting.
Example:
"Internal memory fault suspected; error persisted after full power cycle."
Resolution
What action was taken.
Example:
"Removed from service and sent for firmware reflash or control board evaluation."
Helpful Details to Include (If Known)
- Alarm behavior
- Accessories swapped
- Power behavior
- Environmental factors
- Indicator lights
- Final device status
Final Thought
Error: 2 Too Many Graphic Screens in Memory indicates an internal system limitation rather than a user setup issue. Start with simple resets, verify consistent behavior, and escalate appropriately to protect patient safety and device reliability.
That is successful troubleshooting.