Fresenius Kabi Agilia Infusion Pump

Asset Type

Infusion Pump

Manufacturer

Fresenius Kabi

Model

Agilia

What This Guide Helps With

This guide assists Clinical Engineering in troubleshooting a Fresenius Kabi Agilia infusion pump that will not power on or appears to have a dead battery. Symptoms may include:

• Blank display
• Pump not responding when attempting to power on
• Intermittent power issues or sudden shutdowns

The focus is on external checks and logical troubleshooting before escalation to repair.

Step-by-Step Troubleshooting

Ensure Patient Safety First

• Do not attempt to troubleshoot while the pump is connected to a patient.
• Transfer the patient to a functioning pump before performing any checks.

Verify Power Source

• Confirm that the AC power adapter is plugged into a working outlet.
• Test the outlet with another device to ensure power is present.
• Reason: Sometimes the issue is simply no external power, not the pump or battery.

Inspect Power Adapter and Cable

• Check for visible damage to the adapter, cable, and connectors.
• Ensure the connector seats properly in the pump.
• Reason: Damaged cables are a common cause of battery not charging.

Check Battery Installation

• Remove and reseat the battery according to manufacturer instructions.
• Inspect for corrosion or damage on contacts.
• Reason: Poor battery contact can prevent charging or powering on.

Test with AC Power Only

• Attempt to power the pump directly from AC without the battery installed.
• Reason: Isolates whether the battery is the cause.

Check Battery Charge Level

• If a removable battery is present, ensure it has adequate charge or try a known-good battery if available.
• Reason: Batteries degrade over time and may fail to hold a charge.

Observe Indicator Lights

• Note any LED or display behavior when connecting power or pressing the power button.
• Reason: Some lights indicate charging status or internal faults.

If the Problem Persists

All external checks have been ruled out.

The issue is likely internal (battery module failure or electronics).

Action:

• Remove the device from service.
• Label as “Out of Service.”
• Send to manufacturer or qualified repair bench for evaluation.
• Note: Knowing when to stop is part of safe, proper troubleshooting.

Clinical Use Tip

• Do not troubleshoot the pump while connected to a patient.
• Transfer the patient to a functioning pump before conducting checks.
• Ensure hands are dry and work on a non-conductive surface when handling batteries.

Work Order Documentation (CCR Method)

CCR = Complaint, Cause, Resolution

Complaint

What was reported by the clinical staff.

Example:
Pump will not power on; display remains blank.

Cause

What was observed during troubleshooting.

Example:
External power and battery verified; battery contacts clean; pump does not power on with AC supply—likely internal battery module or electronics failure.

Resolution

What action was taken.

Example:
Device removed from service, labeled Out of Service, and sent to repair vendor.

Helpful Details to Include

• AC outlet tested
• Power cable inspected and confirmed functional
• Battery installed and reseated
• Any indicator lights observed
• Final device status (Out of Service)

Final Thought

Clinical troubleshooting should prioritize patient safety, logical progression of checks, and proper escalation. Accurate documentation helps prevent repeated failures and ensures the device receives the necessary repair.

That is successful troubleshooting.