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What This Guide Helps With
This guide helps troubleshoot Error 0x1E07 SafeView Power Error, which indicates a failure in the SafeView power system. This can result in under-bed lighting malfunction or complete loss of SafeView functionality, impacting patient visibility and fall-risk safety features.
Step-by-Step Troubleshooting
1. Ensure Patient Safety First
- Remove the bed from patient use if SafeView lighting is required
- Transfer patient to a safe, functioning bed
- Use alternate fall-risk monitoring if needed
2. Verify the Reported Error and Behavior
- Power on the bed and confirm Error 0x1E07 is displayed
- Check if SafeView lights are off, flickering, or intermittent
- Note when the error appears (startup or during use)
3. Check Bed Power Source and Input Power
- Verify the bed is plugged into a working outlet
- Inspect power cord for damage or loose connection
- Ensure the bed is not operating only on battery
4. Inspect External Cables and Connections
- Check visible cables under the bed for damage or pinching
- Reseat any accessible connectors
- Look for loose or disconnected wiring
5. Perform a Power Reset
- Unplug the bed from AC power
- Wait 30–60 seconds
- Reconnect power and reboot the bed
6. Isolate the Issue
- Confirm stable AC power is present
- Verify no external cable issues remain
- Check if error persists after reset
If the Problem Persists
After ruling out all external causes, Error 0x1E07 indicates an internal SafeView power or control failure, most commonly involving the Main Control Board (MCB).
- Remove the bed from service
- Label the device as Out of Service
- Send for repair or replace the MCB
Clinical Use Tip
Never troubleshoot this issue on an active patient. Always move the patient to a safe, functioning bed before beginning any troubleshooting steps.
Work Order Documentation (CCR Method)
CCR = Complaint, Cause, Resolution
Complaint
What was reported by the clinical staff.
Example:
"Bed displaying Error 0x1E07 and SafeView lights not functioning."
Cause
What was observed during troubleshooting.
Example:
"Verified stable power and cabling; SafeView power fault persisted after reset indicating internal failure."
Resolution
What action was taken.
Example:
"Removed bed from service and scheduled repair; MCB replacement recommended."
Helpful Details to Include (If Known)
- Alarm behavior
- Accessories swapped
- Power behavior
- Environmental factors
- Indicator lights
- Final device status
Final Thought
SafeView power errors directly impact patient safety features. Always start with external power and connection checks, but escalate quickly when internal faults are confirmed.
That is successful troubleshooting.