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What This Guide Helps With
This guide helps troubleshoot the Battery depleted while delivering alarm on an ICU Medical CADD-Solis infusion pump. This is a high-priority power alarm that occurs when battery power is too low to operate the pump. Delivery stops, a continuous variable-tone alarm sounds, and the pump requires restored power before it can safely continue operation.
Step-by-Step Troubleshooting
Ensure Patient Safety First
- Confirm whether the pump was actively delivering medication when the alarm occurred.
- Notify clinical staff immediately that delivery has stopped due to depleted battery power.
- If medication delivery is time-critical, have clinical staff move the patient to a backup pump or approved alternate delivery method.
- Do not attempt to continue therapy until reliable power is restored and the delivery status is verified.
Confirm the Alarm Message
- Verify the pump display shows Battery depleted while delivering.
- Confirm the alarm occurred during active delivery rather than while the pump was idle.
- Check whether the pump has stopped delivery and is indicating that battery power is too low to operate.
- Ask staff whether the pump had recent low battery warnings before the depleted battery alarm occurred.
Restore Pump Power
- Replace the AA batteries with fresh batteries approved by facility policy and the manufacturer instructions.
- If the pump uses a rechargeable battery pack, replace it with a charged pack if available.
- Connect the pump to AC power using the correct AC adapter or power source.
- Confirm the battery compartment, battery contacts, and battery pack connection are seated properly and free of obvious debris or damage.
Check External Power Accessories
- Inspect the AC adapter and power cord for visible damage, loose connections, or missing parts.
- Verify the wall outlet or power strip is working by using a known-good power source if needed.
- Confirm the pump shows that external power is connected when plugged in.
- If the pump does not recognize AC power with a known-good adapter and outlet, remove it from service for evaluation.
Verify Delivery Status Before Restarting
- Confirm the pump powers on normally after batteries are replaced or AC power is connected.
- Have clinical staff verify the programmed therapy, reservoir status, dose history, and delivery status before restarting.
- Confirm whether any medication delay occurred and document the interruption according to facility policy.
- Restart delivery only after power is stable and the clinical setup has been verified.
Observe for Repeat Alarm Behavior
- Monitor the pump briefly after power is restored to confirm the depleted battery alarm does not return.
- If using batteries, confirm the displayed battery status is appropriate for the new batteries or charged battery pack.
- If the alarm returns with known-good batteries or AC power, suspect a battery contact, battery pack, power supply, or internal power issue.
- Do not return the pump to patient use if power behavior is unstable.
If the Problem Persists
If fresh AA batteries, a charged rechargeable battery pack, and AC power have been checked and the pump still reports depleted battery power or will not operate normally, external power causes have been ruled out. Remove the device from service, label it Out of Service, and send it for repair or bench evaluation. Do not return the pump to clinical use until power operation and delivery behavior are verified.
Clinical Use Tip
Never troubleshoot this alarm on an active patient if medication delivery may be interrupted or unsafe. Move the patient to a backup pump or approved alternate delivery method first, then troubleshoot the CADD-Solis pump after patient therapy is protected.
Work Order Documentation (CCR Method)
CCR = Complaint, Cause, Resolution
Complaint
What was reported by the clinical staff.
Example:
"Staff reported ICU Medical CADD-Solis infusion pump displayed Battery depleted while delivering alarm and stopped delivery during use."
Cause
What was observed during troubleshooting.
Example:
"Confirmed high-priority battery depleted alarm. Pump battery power was too low to operate. Battery set was depleted and delivery had stopped."
Resolution
What action was taken.
Example:
"Replaced batteries and connected pump to AC power. Verified pump powered on normally, alarm cleared, and clinical staff confirmed delivery status before returning pump to use."
Helpful Details to Include (If Known)
- Alarm behavior
- Accessories swapped
- Power behavior
- Environmental factors
- Indicator lights
- Final device status
Final Thought
A depleted battery alarm during delivery is a patient safety issue because the pump stops delivering therapy. Protect the patient first, restore reliable power, verify delivery status with clinical staff, and escalate the pump if normal power operation cannot be confirmed.
That is successful troubleshooting.