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What This Guide Helps With
This guide helps troubleshoot the ICU Medical CADD-Solis Battery removed while delivering alarm. This is a high-priority alarm that indicates the pump detected battery removal while medication delivery was active. The pump may also generate a battery fallout alarm when the pump has been powered up long enough and is in run mode.
Because this alarm occurs during delivery, the main concern is confirming patient safety, restoring power, checking the battery compartment, and verifying the pump’s delivery status before returning it to use.
Step-by-Step Troubleshooting
Ensure Patient Safety First
- Do not troubleshoot the pump while it is actively connected to a patient if medication delivery may be interrupted or unsafe.
- Notify clinical staff immediately if the alarm occurred during therapy.
- Move the patient to a backup pump or approved alternate delivery method if therapy must continue.
- Verify whether medication delivery stopped, paused, or requires clinical review before restarting.
Restore Power to the Pump
- Reinstall the batteries if they were removed, loose, or not seated correctly.
- Confirm the batteries are installed in the correct orientation.
- If available, connect the pump to AC power using the approved power adapter or power source.
- Confirm the pump powers normally and the alarm condition clears.
Inspect the Battery Door
- Check that the battery door closes fully and latches securely.
- Look for a cracked, loose, damaged, or missing battery door.
- Confirm the door does not pop open when the pump is moved, carried, or lightly handled.
- Do not return the pump to use if the battery door cannot secure the batteries properly.
Check Battery Fit and Condition
- Remove and reinstall the batteries to confirm they seat firmly.
- Check for weak, depleted, damaged, leaking, swollen, or incorrect batteries.
- Replace questionable batteries according to facility policy.
- Confirm the alarm does not return after batteries are reinstalled.
Inspect External Battery Contacts
- Look into the battery compartment for visible contamination, corrosion, bent contacts, debris, or fluid residue.
- Do not scrape, bend, or force battery contacts.
- If contamination or contact damage is found, remove the pump from service for bench evaluation.
Verify Delivery Status Before Reuse
- Confirm the pump’s run, stop, or paused status after power is restored.
- Have clinical staff verify the programmed therapy, medication reservoir, volume delivered, and remaining volume as appropriate.
- Do not restart therapy until staff confirm that continuing delivery is clinically appropriate.
- Document whether the alarm occurred during active delivery and whether a backup device was used.
If the Problem Persists
If the batteries, battery door, battery fit, AC power source, and visible battery contacts have been checked and the alarm continues or returns, external causes have been ruled out.
Remove the pump from service, label it Out of Service, and send it for repair or bench evaluation. Do not return the pump to patient use if the battery door is damaged, the batteries do not stay seated, the contacts appear damaged, or the pump cannot reliably maintain power during delivery.
Clinical Use Tip
Never troubleshoot this alarm on an active patient if therapy may be interrupted. Move the patient to a backup pump or approved alternate delivery method first, then evaluate the CADD-Solis pump after patient care is protected.
Work Order Documentation (CCR Method)
CCR = Complaint, Cause, Resolution
Complaint
What was reported by the clinical staff.
Example:
"ICU Medical CADD-Solis pump alarmed Battery removed while delivering during active infusion."
Cause
What was observed during troubleshooting.
Example:
"Batteries were loose in compartment and battery door was not fully latched. AC power restored pump operation and alarm cleared."
Resolution
What action was taken.
Example:
"Reinstalled batteries, verified battery door latch, inspected battery contacts, connected AC power, confirmed alarm cleared, and advised staff to verify delivery status before reuse."
Helpful Details to Include (If Known)
- Alarm behavior
- Accessories swapped
- Power behavior
- Environmental factors
- Indicator lights
- Final device status
Final Thought
A battery removal alarm during delivery should always be treated as a patient safety event first and a power troubleshooting issue second. Confirm therapy safety, restore reliable power, inspect the battery compartment, and escalate the pump if the battery system cannot be trusted.
That is successful troubleshooting.