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What This Guide Helps With
This guide helps troubleshoot the Pump automatically stopped alarm on an ICU Medical CADD-Solis infusion pump. The manual lists this as a high-priority alarm, meaning the pump has stopped delivery and needs immediate clinical attention before therapy is restarted.
This alarm may be related to battery status, disposable attachment, occlusion condition, reservoir volume, another active alarm, or a pump condition that requires review on the display.
Step-by-Step Troubleshooting
Ensure Patient Safety First
- Confirm whether the pump is connected to a patient and whether medication or fluid delivery has stopped.
- Notify clinical staff immediately because therapy may be interrupted.
- Do not restart the pump until the displayed stop reason and active alarms have been reviewed.
- If therapy is critical, have clinical staff move the patient to a backup pump or approved alternate delivery method.
Check the Display for the Stop Reason
- Read the pump display carefully before pressing buttons or clearing messages.
- Look for the specific reason the pump automatically stopped.
- Check whether another alarm is active at the same time.
- Document the exact message shown if the pump needs to be removed from service.
Verify Battery Status
- Check whether the battery is low, depleted, missing, loose, or not recognized.
- Install a known-good battery if appropriate for the pump and facility procedure.
- Confirm the pump powers normally and does not immediately return to the same alarm.
- Do not restart patient therapy if the pump cannot maintain reliable power.
Check the Disposable Attachment
- Verify the administration set or disposable cassette is properly attached and latched.
- Check for loose, damaged, misaligned, or partially seated disposable components.
- Remove and reseat the disposable only when clinically safe and according to facility procedure.
- Replace the disposable if there is visible damage or if proper attachment cannot be confirmed.
Check for Occlusion or Flow Restriction
- Inspect the tubing from the reservoir to the patient connection for kinks, clamps, restrictions, or compression.
- Check whether an upstream or downstream occlusion alarm is also present.
- Verify clamps are open where appropriate.
- Have clinical staff assess the patient access site if a downstream restriction is suspected.
Verify Reservoir Volume
- Check whether the reservoir is empty, nearly empty, or incorrectly programmed.
- Confirm the reservoir volume displayed on the pump matches the expected therapy setup.
- Have clinical staff replace or refill the reservoir if clinically appropriate.
- Do not restart therapy if reservoir status is uncertain.
Review Active Alarms Before Restarting
- Check the pump for all active alarms, not just the automatic stop message.
- Resolve battery, disposable, occlusion, reservoir, or programming-related conditions first.
- Restart the pump only after clinical staff confirm the therapy setup is correct and safe.
- Observe the pump briefly after restart to confirm delivery resumes without the alarm returning.
If the Problem Persists
If battery condition, disposable attachment, occlusion status, reservoir volume, and active alarms have been checked and the pump still automatically stops, remove the infusion pump from service.
Label the pump Out of Service and send it for repair or bench evaluation. Do not return the pump to patient use until the automatic stop condition is confirmed corrected and the device passes required functional checks.
Clinical Use Tip
Never troubleshoot this alarm on an active patient if therapy safety could be affected. Move the patient to a backup pump or approved alternate delivery method first, then troubleshoot the CADD-Solis when it is safe to do so.
Work Order Documentation (CCR Method)
CCR = Complaint, Cause, Resolution
Complaint
What was reported by the clinical staff.
Example:
"ICU Medical CADD-Solis infusion pump displayed high-priority alarm: Pump automatically stopped."
Cause
What was observed during troubleshooting.
Example:
"Pump display showed automatic stop condition. Battery status, disposable attachment, occlusion status, reservoir volume, and active alarms were checked."
Resolution
What action was taken.
Example:
"Corrected external setup issue, verified alarm cleared, confirmed pump operation with clinical staff, and returned pump to service. If alarm persisted, pump was labeled Out of Service and sent for bench evaluation."
Helpful Details to Include (If Known)
- Alarm behavior
- Accessories swapped
- Power behavior
- Environmental factors
- Indicator lights
- Final device status
Final Thought
A high-priority pump stopped alarm should always be treated as a therapy interruption first and a technical issue second. Confirm patient safety, read the display, check the simple external causes, and escalate the pump if it cannot be safely restarted.
That is successful troubleshooting.