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Asset Type
Manufacturer
Model
What This Guide Helps With
Identifies causes of power or battery failure, including power source, cord, battery, and connection issues before assuming internal electronics failure.
Step-by-Step Troubleshooting
Ensure Patient Safety
- Confirm the table is not supporting a patient. If in use, safely transfer the patient to another table before troubleshooting.
Verify External Power Source
- Check that the outlet is live using a known working device.
- Inspect the power cord for damage or loose connections.
- Plug the table directly into a verified outlet (avoid extension cords).
- Expected Outcome: Table powers on or battery begins charging.
Inspect Battery Status
- Locate the table’s battery pack(s).
- Check for loose connections or visible damage.
- Confirm battery charge indicator (if available).
- Expected Outcome: Battery shows charge or begins charging when connected to power.
Swap or Recharge Battery
- If a spare or replacement battery is available, install it to verify the issue.
- Ensure charging station or built-in charger is functioning.
- Expected Outcome: Table powers on with a known good battery.
Check Control Panel/Hand Pendant Response
- Attempt to power on using the main control panel and hand pendant.
- Observe any LED indicators, error codes, or alarm beeps.
- Expected Outcome: Table responds to commands, or error code indicates battery/power fault.
Inspect Fuses and Circuit Breakers
- If accessible, check table fuses and any onboard circuit breakers.
- Replace blown fuses with manufacturer-specified types only.
- Expected Outcome: Table powers on or fault clears.
If the Problem Persists
External power, cord, battery, and fuses have been verified. Device may have internal power supply or battery management failure. Remove the table from service, label as Out of Service, and send for bench evaluation or manufacturer repair.
Clinical Use Tip
Never attempt troubleshooting while a patient is on the table. Move the patient to a fully functional table before proceeding. Only Clinical Engineering personnel should handle battery replacements or internal checks.
Work Order Documentation (CCR Method)
CCR = Complaint, Cause, Resolution
Complaint
What was reported by the clinical staff.
Example:
"Table will not power on; battery does not charge."
Cause
What was observed during troubleshooting.
Example:
"Battery pack faulty or external power source interrupted."
Resolution
What action was taken.
Example:
"Tested outlet and power cord; swapped battery with known good pack; table powers on."
Helpful Details to Include (If Known)
- Outlet tested and verified live
- Power cord inspected
- Battery health/status
- LED or indicator behavior
- Table operational status post-troubleshooting
Final Thought
Proper troubleshooting prioritizes patient safety and external factors first. Systematic checks of power sources, battery, and connections prevent unnecessary internal repairs and maintain clinical workflow. Document each step clearly for accountability and trend analysis.
That is successful troubleshooting.