Philips Avalon FM20 Fetal Monitor

Fetal Heart Rate Signal Loss or Poor Tracing

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Asset Type

Fetal Monitor

Manufacturer

Philips

Model

Avalon FM20

What This Guide Helps With

This guide assists Clinical Engineering in troubleshooting situations where the Avalon FM20 fetal monitor reports fetal heart rate (FHR) signal loss or produces poor-quality tracings. These issues can prevent reliable monitoring of fetal well-being. Most causes are external or setup-related, such as transducer positioning, cable issues, or interference.

Step-by-Step Troubleshooting

Verify Power and System Status

Inspect Transducer Connections

Check Transducer Placement

Verify Maternal Factors and Environment

Test with Alternate Transducer

Check Monitor Settings

If the Problem Persists

External checks and patient-related factors have been ruled out.

The monitor should be removed from service, labeled Out of Service, and sent for repair or bench evaluation.

Knowing when to escalate prevents unnecessary risk to patients and ensures proper resolution.

Clinical Use Tip

Do not troubleshoot on an active patient if the tracing is unreliable.

Move the patient to another monitor if available to maintain continuous fetal monitoring.

Always prioritize patient safety while performing troubleshooting.

Work Order Documentation (CCR Method)

CCR = Complaint, Cause, Resolution

Complaint

What was reported by the clinical staff.

Example:
Nursing reported intermittent FHR signal loss and poor-quality tracings on Avalon FM20 monitor.

Cause

What was observed during troubleshooting.

Example:
Observed loose transducer connection and poor abdominal placement. Swapped cable and repositioned transducer; patient movement may also contribute.

Resolution

What action was taken.

Example:
Reconnected transducer and repositioned properly. Swapped cable to confirm integrity. Monitor functioning correctly. If issue persists, monitor will be sent for repair.

Helpful Details to Include

Final Thought

Reliable fetal monitoring requires systematic troubleshooting starting from external connections and patient setup. Always document actions clearly and escalate appropriately to maintain patient safety and device integrity.

That is successful troubleshooting.

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