On this page
Asset Type
Manufacturer
Model
What This Guide Helps With
Troubleshooting wash, waste, drain, liquid handling, and fluidics pressure errors using external checks before repair escalation.
Step-by-Step Troubleshooting
Ensure Patient Safety and Result Integrity First
Confirm whether the Dimension EXL 200 is actively processing patient samples.
If the analyzer has stopped, produced fluidics errors, or may have affected sample processing, notify the laboratory supervisor before clearing errors or restarting operation.
Expected outcome: Patient specimens and results are protected before troubleshooting begins.
Confirm the Exact Error or Symptom
Review the analyzer message, event log, or operator report.
Determine whether the issue involves:
- Wash error
- Waste full or waste not draining
- Drain error
- Fluidics pressure error
- Probe wash failure
- Cuvette wash issue
- Reagent or sample fluid handling issue
- Leak, overflow, or liquid buildup
- Repeated error at the same step in processing
Expected outcome: The problem is narrowed to wash, waste, drain, or pressure-related fluidics before parts are suspected.
Check for Visible Leaks, Overflow, or Liquid Buildup
Inspect around the analyzer, waste area, wash area, sample/reagent area, and accessible tubing paths without opening internal covers beyond normal operator access.
Look for liquid under the analyzer, wet tubing, overflowing waste, loose caps, or fluid pooling.
Expected outcome: Any obvious leak or overflow is identified before the unit is restarted.
If liquid is present near electrical areas, stop troubleshooting, remove the analyzer from service, and escalate.
Verify Waste Container Status
Check that the liquid waste container is not full and is properly seated.
Confirm the cap, tubing, and waste line are connected correctly and not kinked, pinched, or pulled loose.
Expected outcome: Waste can flow freely from the analyzer to the waste container or drain connection.
If the waste container is full, empty or replace it per lab procedure, reset the condition, and recheck operation.
Check the Drain Path
If the analyzer drains to facility plumbing, verify the drain line is not kinked, blocked, elevated incorrectly, or disconnected.
Confirm the drain receptacle is not backed up or overflowing.
Expected outcome: Drain flow is unobstructed and not causing back pressure.
Inspect External Fluid Containers and Connections
Check any accessible wash solution, reagent water, system fluid, or cleaning solution containers used by the Dimension EXL 200.
Confirm containers are filled, properly positioned, and connected with correct caps and tubing.
Expected outcome: Required fluids are available and tubing is properly connected.
Check for Kinked, Pinched, or Dislodged Tubing
Inspect accessible external tubing between containers, waste, drain, and analyzer connection points.
Look for tubing caught behind the analyzer, sharply bent, compressed, or routed incorrectly after recent cleaning or movement.
Expected outcome: Tubing is routed smoothly with no obvious restriction.
Verify Recent Maintenance or Consumable Changes
Ask lab staff whether any containers, waste lines, wash fluids, tubing connections, or maintenance items were changed before the error began.
A fluidics issue immediately after maintenance often points to an open cap, loose tube, empty container, or improperly seated waste connection.
Expected outcome: Recent changes are reviewed before assuming internal failure.
Check for Clogs at Accessible Waste or Wash Areas
Inspect operator-accessible wash areas for dried residue, buildup, debris, or crystals.
Do not force tools into probes, lines, pumps, or valves.
Expected outcome: Obvious buildup is identified and cleaned only within normal lab maintenance procedures.
Confirm the Analyzer Is Level and Properly Positioned
Verify the analyzer has not been moved, shifted, or pushed against tubing or wall connections.
Confirm there is enough clearance for drain and waste lines behind or beside the unit.
Expected outcome: Analyzer placement is not restricting fluid or waste flow.
Restart Only When Safe
If no leak, overflow, or electrical hazard is present, have the operator follow normal shutdown and restart procedures.
Do not repeatedly clear fluidics errors without correcting the cause.
Expected outcome: A normal restart may clear a temporary software or sensor state, but repeated alarms require escalation.
Run an Appropriate Operator-Level Prime, Wash, or Maintenance Routine
Have qualified lab staff perform the approved operator-level wash, prime, or fluidics maintenance routine for the affected area.
Clinical Engineering should observe for abnormal sounds, slow drainage, leaks, repeated pressure alarms, or fluid not moving as expected.
Expected outcome: Fluid movement returns to normal, or the fault repeats and confirms a persistent fluidics problem.
Check Whether the Error Is Isolated or System-Wide
Determine whether the error occurs with one assay, one fluid path, one wash cycle, or across multiple operations.
A single assay or maintenance step may suggest a localized reagent or wash issue. Multiple fluidics failures suggest a broader pressure, pump, drain, or sensor issue.
Expected outcome: The fault pattern is documented before repair escalation.
Return to Service Only After Verification
If the issue is corrected by emptying waste, correcting tubing, replacing an empty fluid container, or clearing an external drain restriction, confirm the analyzer completes the related wash or fluidics routine successfully.
Expected outcome: The Dimension EXL 200 operates without repeat fluidics errors and the lab confirms acceptable analyzer status.
If resolved, document the work order and stop.
If the Problem Persists
If the wash, waste, drain, or fluidics pressure error continues after external containers, waste lines, drain path, tubing, fluids, and operator-level maintenance have been checked, the likely cause is internal.
Possible internal causes may include a pump issue, pressure sensor fault, internal tubing restriction, valve problem, internal leak, wash mechanism fault, or fluidics control issue.
The device should be:
- Removed from service
- Labeled Out of Service
- Sent for repair or bench/vendor evaluation
Knowing when to stop is proper troubleshooting. Repeatedly clearing fluidics errors can risk specimen integrity, analyzer reliability, and result confidence.
Clinical Use Tip
Do not troubleshoot fluidics errors while urgent patient samples are actively being processed unless the analyzer has already stopped or the lab supervisor directs the workflow. Protect specimens first, then troubleshoot the analyzer. If testing continuity is needed, move work to a backup analyzer or approved downtime workflow before continuing troubleshooting.
Work Order Documentation (CCR Method)
CCR = Complaint, Cause, Resolution
Complaint
What was reported by the clinical staff.
Example:
"Laboratory reported repeated fluidics pressure errors on the Siemens Dimension EXL 200 during wash operation."
Cause
What was observed during troubleshooting.
Example:
"Waste container connection was loose and the external waste line was partially kinked behind the analyzer."
Resolution
What action was taken.
Example:
"Reseated the waste connection, corrected tubing route, verified waste flow, and had lab complete an operator-level wash routine with no repeat error."
Helpful Details to Include (If Known)
- Exact error code or message displayed
- Alarm behavior
- Whether waste container was full
- Waste line or drain line condition
- Fluid container levels checked
- Accessories swapped
- Tubing kinked, loose, or disconnected
- Any visible leak or liquid buildup
- Power behavior
- Environmental factors
- Indicator lights
- Whether error occurred after maintenance
- Whether issue affected one assay or all testing
- Abnormal pump sounds or repeated priming attempts
- Final device status
- Final analyzer status
- Whether lab verified QC or analyzer readiness before use
Final Thought
Fluidics troubleshooting on the Dimension EXL 200 should begin with patient safety, specimen protection, and simple external checks. Waste, drain, fluid levels, tubing, and recent maintenance changes should be ruled out before suspecting internal pumps, valves, sensors, or control issues. Clear documentation helps the next technician understand what was checked, what was corrected, and why the analyzer was returned to service or escalated.
That is successful troubleshooting.