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What This Guide Helps With
Identifies causes of false bed exit alarms, including sensor misalignment, patient movement, wiring, or configuration errors before assuming sensor failure.
Step-by-Step Troubleshooting
1. Ensure Patient Safety
- Confirm the patient is safely in another bed or seated in a chair while troubleshooting. False alarms can distract staff and create unsafe conditions.
2. Inspect Sensor Pad Position
- Check that the bed exit sensor pad is properly positioned under the mattress as per manufacturer instructions. Misalignment can trigger false alarms.
- Expected outcome: pad lies flat and centered; false alarms should reduce.
3. Verify Mattress Compatibility
- Ensure the mattress in use is compatible with the sensor pad. Overly thick or foam mattresses may affect sensor activation.
- Expected outcome: correct mattress allows proper sensor function.
4. Check Bed Side Rails and Accessories
- Ensure side rails are fully up or down as required. Certain accessory positions can influence sensor detection.
- Expected outcome: proper configuration reduces unnecessary alarms.
5. Examine Wiring and Connections
- Inspect the sensor pad cable for pinching, fraying, or loose connectors at the bed and headboard junction. Tighten or reseat as necessary.
- Expected outcome: secure connections; false alarms may resolve.
6. Review Bed Settings and Alarm Configuration
- Check the bed’s control panel for alarm sensitivity settings. Adjust sensitivity according to patient size and mobility.
- Expected outcome: alarm triggers only when patient exits the bed.
7. Test with Simulated Patient Movement
- With no patient, simulate movement on the sensor pad to ensure alarms respond correctly without triggering falsely.
- Expected outcome: alarms function normally; no false triggers.
If the Problem Persists
If all external checks and configuration adjustments fail:
- Remove the bed from service temporarily.
- Label it “Out of Service.”
- Send for repair or bench evaluation by Stryker-authorized service.
- Knowing when to stop is proper troubleshooting and protects patient safety.
Clinical Use Tip
Never attempt troubleshooting while the patient is in the bed. Move the patient safely first. Ensure alarms are functional before returning the bed to active use.
Work Order Documentation (CCR Method)
CCR = Complaint, Cause, Resolution
Complaint
What was reported by the clinical staff.
Example:
"Bed exit alarm repeatedly triggered without patient movement."
Cause
What was observed during troubleshooting.
Example:
"Sensor pad misaligned under mattress and wiring connector loose."
Resolution
What action was taken.
Example:
"Pad repositioned, connector reseated, and alarm sensitivity adjusted; tested successfully."
Helpful Details to Include (If Known)
- Sensor pad condition and placement
- Mattress type and thickness
- Side rail positions during testing
- Alarm sensitivity settings before and after adjustment
- Any unusual noises or indicator lights
Final Thought
False bed exit alarms are often caused by easily fixed external factors such as sensor alignment or settings. Logical, stepwise troubleshooting ensures patient safety, avoids unnecessary repair costs, and strengthens documentation. Always escalate appropriately if the problem persists.
That is successful troubleshooting.