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Asset Type
Continuous Renal Replacement Therapy (CRRT)
Manufacturer
Model
What This Guide Helps With
Helps troubleshoot syringe pump issues related to syringe installation, connections, settings, or external setup.
Step-by-Step Troubleshooting
1. Confirm patient safety
Ensure patient therapy and medication delivery needs are addressed before troubleshooting. Expected outcome: Patient safety is maintained.
2. Confirm the syringe pump issue
Verify whether the issue is recognition, delivery, or interruption. Expected outcome: Correct condition is identified.
3. Inspect syringe installation and external components
Verify the syringe is properly installed and visible external components are correctly positioned. Expected outcome: Syringe setup is correct.
4. Inspect connections and tubing
Check visible syringe tubing and connections for restrictions, disconnections, or damage. Expected outcome: External delivery path is intact.
5. Verify configuration and settings
Confirm the appropriate syringe-related settings and selections are present according to approved clinical use. Expected outcome: Configuration matches intended operation.
6. Perform final verification
Verify syringe recognition and delivery operation. Expected outcome: Syringe function is restored and troubleshooting can stop.
If the Problem Persists
External setup, connections, and configuration issues have been ruled out. The device should be:
- Removed from service
- Labeled Out of Service
- Sent for repair or bench evaluation
- Evaluated using approved documentation and test equipment
- Repaired only by qualified personnel
Clinical Use Tip
Verify alternate medication delivery if syringe delivery cannot be confirmed.
Work Order Documentation (CCR Method)
CCR = Complaint, Cause, Resolution
Complaint
What was reported by the clinical staff.
Example:
"Clinical staff reported the PrisMax syringe pump was not recognized during treatment."
Cause
What was observed during troubleshooting.
Example:
"Clinical Engineering found the syringe was not properly seated in the external holder."
Resolution
What action was taken.
Example:
"Clinical Engineering corrected syringe placement and verified normal operation."
Helpful Details to Include (If Known)
- Alarm message
- Syringe type
- Installation condition
- Tubing inspection
- Settings observed
- Final delivery verification
Final Thought
CRRT troubleshooting depends on safe patient management, external verification, and proper escalation. Documentation confirms the corrective action and final status. That is successful troubleshooting.