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Manual Reference
KANGAROO ePump™ Enteral Feeding Pump Operation and Service Manual
Manufacturer Recommendation / AEM Status
Manufacturer-Listed PM Items
The provided manual lists the following maintenance and performance items for the Kangaroo ePump:
System Performance Re-Certification
The manual states that a self-diagnostic re-certification procedure can be run to re-certify pump performance.
Manufacturer-listed frequency: at least once per year, and any time the pump is suspected of having improper performance.
Flow Rate Accuracy Certification
The manual-listed flow accuracy method uses the following conditions:
- Room temperature: 22°C ± 2°C / 72°F ± 3°F
- New Feed-Only Pump Set
- Pump Set bag bottom suspended 18 inches above the pump
- Pump plugged into A/C power
- Continuous feed mode
- 15-minute steady-state run before collection
- 30-minute collection into a calibrated measuring container
Expected result: amount collected in 30 minutes equals half the programmed hourly flow rate, within ±10% or 0.5 mL, whichever is larger.
Cleaning
Cleaning should be performed as needed. The manual also states that facilities may define cleaning intervals based on the environment where the pump is used. Cleaning frequency and practices must be consistent with institutional policy.
Battery Replacement / Battery Condition
The battery is replaceable. A new fully charged NiMH battery pack provides approximately 15 hours of backup operation. The battery requires 8 hours to fully recharge. Battery replacement is indicated if battery life degrades. During long-term storage greater than 9 months, the manual recommends disconnecting the battery.
Pump Set Use
Pump sets should not be reused after 24 hours of initial usage. The pump displays a warning indicator after a Pump Set has been used for 24 or more hours.
Manufacturer-Listed Frequencies
- Performance re-certification: at least once per year, or any time improper performance is suspected.
- Cleaning: as needed / facility-defined based on environment and institutional cleaning policy.
- Battery replacement: no fixed interval listed; replace if battery life degrades.
- Pump set replacement: do not reuse after 24 hours of initial usage.
- Electrical safety testing: no specific recurring electrical safety test interval or leakage limit found in the provided manual.
Manufacturer-Listed Part Numbers
- Kangaroo ePump, US: 382400
- Kangaroo ePump, International: 482400
- Main Door / Blue transparent door: F31877WT
- Battery Pack: F010484WT
- Battery Door with screw: F31878WT
- Power Cord with A/C Adapter: 382491
- Pole Clamp: 382492
- Electrical Plugs, set of 4: 382493
- Re-Certification Pump Set: 776150
Post-Repair Safety Inspection Requirements
The provided manual does not list a specific post-repair electrical safety inspection procedure. It warns not to open the main housing because there are no user-serviceable parts inside, and opening the device may affect function and void the warranty.
For repairs, service personnel must be properly trained and qualified. The manual states that improper service may impair pump operation.
AEM Note
If a facility performs this PM at a different interval or changes the listed activities, that should be handled under the facility’s approved AEM program, risk assessment, maintenance history, and applicable regulatory requirements.
What This PM Procedure Covers
- Visual and physical inspection
- Power cord / A/C adapter inspection
- Battery condition check
- Pump set loading area inspection
- Annual performance re-certification
- Flow rate accuracy check
- Cleaning condition review
- Electrical safety documentation, if required by facility policy
- CMMS-ready documentation block
Required Tools and Equipment
- Kangaroo ePump Re-Certification Pump Set, PN 776150
- New Kangaroo ePump Feed-Only Pump Set
- Water for flow accuracy test
- Calibrated measuring container, such as a large-capacity graduated cylinder
- Timer
- IV pole or test setup allowing pump set bag bottom to be suspended 18 inches above pump
- A/C power source
- 5/64 inch / 2 mm Allen wrench, only if rotor removal/cleaning is being performed
- Electrical safety analyzer, if facility policy requires electrical safety testing
Step-by-Step PM Procedure
1. Identify the Device
Action: Confirm the pump model, serial number, asset tag, and general condition.
Expected outcome: Device is correctly identified before PM work begins.
Why it matters: Re-certification and CMMS documentation need to match the correct asset.
2. Remove From Patient Use
Action: Verify the pump is not connected to a patient. Remove any feeding set and discard per facility policy.
Expected outcome: Pump is safe to inspect and test.
Why it matters: PM testing and re-certification should not be performed during active patient feeding.
3. Visual Inspection
Action: Inspect the pump housing, display, buttons, handle, door, rotor area, pole clamp attachment point, A/C adapter port, serial I/O port area, and battery door.
Check for cracks, missing parts, loose door or damaged hinges, damaged battery door, fluid residue, formula buildup, damaged display, button damage, and signs of impact or abuse.
Expected outcome: Pump is physically intact with no damage that affects safe use.
Remove from service if: Housing is damaged, fluid intrusion is suspected, the door does not close correctly, the rotor area is damaged, or the pump cannot securely hold a Pump Set.
4. Power Cord / A/C Adapter Inspection
Action: Inspect the power cord with built-in A/C adapter. Confirm the connector locks into the pump correctly. Inspect for damaged insulation, bent pins, loose connector, broken strain relief, or contamination.
Expected outcome: Power cord is intact and connects securely.
Remove from service if: Power cord or adapter is damaged, connector does not lock securely, or there is evidence of wetting/spillage involving the cord.
5. Cleaning Condition Check
Action: Inspect the pump exterior, Pump Set loading area, valve pocket, rotor area, vents, handle area, and power cord for soil or formula residue.
Clean only according to the manual and facility policy:
- Disconnect from A/C power before cleaning.
- Use damp, not wet, cloth or sponge.
- Do not immerse pump or power cord.
- Do not allow liquid into vents or openings.
- Do not reconnect to A/C power until pump and power cord are thoroughly dry.
- Do not use strong cleaners such as Spray-Nine, Phisohex, Hibiclens, or Vesta-Syde.
Expected outcome: Pump is clean, dry, and free of residue that could interfere with loading, detection, or safe handling.
Remove from service if: Fluid entered the pump, the power cord was wetted, or a large spill occurred and the pump has not been properly serviced.
6. Door, Rotor, and Pump Set Loading Area Check
Action: Open the blue transparent door. Inspect the Pump Set loading area, valve pocket, MISTIC retainer pocket, rotor, and door closure. Load a Pump Set and confirm the pump detects the set correctly.
Expected outcome: Pump Set loads correctly, door closes properly, and pump recognizes the set.
Remove from service if: The Pump Set cannot be loaded securely, the pump does not recognize the set, the door is damaged, or recurring rotor / pump set dislodged errors occur.
7. Battery Condition Check
Action: Power the pump on and verify battery status. Confirm the battery charges when connected to A/C power. If battery operation is evaluated, confirm expected runtime per facility policy or department practice.
Manual-supported battery points:
- New fully charged battery provides approximately 15 hours of service.
- Eight hours are required for full recharge.
- Replace battery if battery life degrades.
- Use only manufacturer-supplied battery pack.
Expected outcome: Battery is present, charges, and does not show low-battery behavior during normal inspection.
Remove from service if: Battery will not charge, battery runtime is unacceptable, battery connector is damaged, or non-approved battery is found.
8. Annual System Performance Re-Certification
Action: Load the Re-Certification Pump Set PN 776150. Follow the pump’s on-screen re-certification prompts. Review the pass/fail result at the end of the test.
Manual performance certification includes:
- Buzzer Test
- LED Test
- Battery Test
- MISTIC Test
- Auto Test
Expected outcome: Pump completes re-certification and passes.
Remove from service if: Pump fails re-certification, cannot complete the test, produces system errors, or displays unresolved pump set / rotor / battery faults.
9. Flow Rate Accuracy Check
Action: Perform the manual-listed flow accuracy check.
Setup:
- Room temperature: 22°C ± 2°C / 72°F ± 3°F
- Use a new Feed-Only Pump Set.
- Fully fill the bag with water.
- Load the Pump Set.
- Suspend the bag so the bottom of the bag is 18 inches above the pump.
- Plug pump into A/C power.
- Do not run this test on battery power.
- Program Continuous Mode feed rate.
- Run pump for 15 minutes to reach steady state.
- Collect water in a calibrated measuring container for exactly 30 minutes.
Manual-listed expected results:
- At 75 mL/hr, expected 30-minute collected volume: 33.7 mL to 41.3 mL
- At 150 mL/hr, expected 30-minute collected volume: 67.5 mL to 82.5 mL
- General rule: collected amount in 30 minutes should be half the hourly programmed rate, within ±10% or 0.5 mL, whichever is larger.
Expected outcome: Collected volume is within the manual-listed range.
If out of range: Load a new Pump Set and repeat the test to confirm the result.
Remove from service if: Flow accuracy remains outside range after retesting with a new Pump Set.
10. Alarm / Indicator Check
Action: During re-certification and functional testing, verify alarm and LED behavior.
Manual-listed LED meanings:
- Green: normal pump operation
- Yellow: informational or warning condition
- Red: critical pump error
Expected outcome: Buzzer, display, and LEDs operate as expected during testing.
Remove from service if: Alarm, display, or LED indicators fail or behave inconsistently.
11. Final Functional Check
Action: Load a valid Pump Set, power the pump on, confirm normal startup, confirm menu operation, and verify the pump can enter RUN mode with programmed settings.
Expected outcome: Pump powers on normally, accepts settings, recognizes the Pump Set, and operates without unresolved errors.
Remove from service if: Pump shows unresolved system error, rotor error, pump set dislodged error, flow error, feed error, flush error, or battery fault that cannot be corrected.
Electrical Safety Testing if Applicable
The manual identifies the device as Class II, internally powered equipment with Type BF degree of protection. It does not provide a specific recurring electrical safety testing interval or leakage current limit in the provided manual.
Perform electrical safety testing if required by facility policy, after repair, after suspected fluid intrusion, after power cord damage, or under the facility’s PM program.
Ground Resistance
Class II equipment may not have a protective earth path to test. If your facility still documents ground resistance when applicable, use the facility’s electrical safety policy.
Ground resistance measured in ohms, expected ≤ 0.5 Ω or facility/NFPA 99 criteria if different.
Result =
Leakage Current
Touch/chassis leakage measured in microamps:
Facility limit used =
Result =
Pass / Fail =
Do not apply a made-up universal leakage limit unless your facility policy or test standard defines it.
Pass / Fail Criteria
PM Pass Criteria
- Pump is clean, dry, and physically intact.
- Power cord / A/C adapter is undamaged and connects securely.
- Door, rotor, loading area, and MISTIC pocket are intact.
- Pump recognizes Pump Set correctly.
- Battery charges and does not show degraded performance during inspection.
- Annual re-certification passes.
- Flow accuracy is within manual-listed tolerance.
- Alarms, display, buttons, and LEDs function properly.
- No unresolved errors remain.
- Electrical safety testing passes if performed under facility policy.
Remove From Service Criteria
Remove the pump from service if any of the following are found:
- Failed re-certification
- Flow accuracy out of range after repeat test with new Pump Set
- Suspected fluid intrusion
- Wet power cord or evidence of spill onto power cord
- Damaged housing, door, rotor, battery door, display, or power connector
- Power cord / A/C adapter damage
- Battery will not charge or battery performance is unacceptable
- Pump cannot recognize Pump Set
- Unresolved System Error, Rotor Error, Pump Set Dislodged Error, Flow Error, Feed Error, Flush Error, or Battery Low condition
- Main housing has been opened by unauthorized personnel
- Device cannot be confirmed safe for patient use
Copy/Paste CMMS Work Order Procedure
Use the manufacturer service manual, facility policy, and approved AEM program to determine the final PM interval and return-to-service requirements.