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Manual Reference
HeartSine samaritan PAD SAM 350P / SAM 360P / SAM 450P User Manual, H032-019-613-0, and Maintenance Supplement M0000019001-AA, March 2024. Use the current country- and model-specific manual for the device being maintained.
Manufacturer Recommendation / AEM Status
HeartSine specifies a weekly status-indicator check and monthly checks for physical damage and Pad-Pak expiration. The device performs its automatic weekly self-test at midnight GMT every Sunday. A successful self-test returns the indicator to a green flash every 5 to 10 seconds.
The March 2024 maintenance supplement adds a powered voice-prompt and final green-status check once every three months as part of the monthly maintenance program. Do not turn the AED on repeatedly or unnecessarily because doing so depletes Pad-Pak battery capacity. After every rescue use, event information must be managed as required, the used Pad-Pak replaced, the device inspected and cleaned, and the green ready indication confirmed.
Important test limitation: HeartSine states that these AEDs cannot be tested using ordinary industry-standard simulators or manikins. Contact HeartSine or an authorized distributor if simulator/manikin testing is required. The AED has no user-serviceable internal parts and must not be opened or repaired locally. A facility AEM program must not substitute an unsupported analyzer test, shock test, internal adjustment, or altered interval for these manufacturer instructions.
What This PM Procedure Covers
- SAM 350P, SAM 360P, and SAM 450P identity and model-specific operating mode
- Weekly readiness-indicator and automatic-self-test status
- Monthly enclosure, control, label, Pad-Pak, storage, and accessory inspection
- Quarterly powered voice-prompt and shutdown/readiness check
- Manufacturer-approved cleaning and post-use restoration
- Recall/field-action status, registration, documentation, and final disposition
Required Tools and Equipment
- Current country- and model-specific HeartSine user manual and Maintenance Supplement M0000019001-AA
- Correct in-date Adult Pad-Pak and, when part of the deployment, Pediatric-Pak
- Soft cloth lightly dampened with soapy water or 70% isopropyl alcohol when cleaning is required
- Approved spare Pad-Pak and emergency-response accessories assigned to the station
- HeartSine Saver EVO software and approved USB data cable only when authorized event-data management is required
A standard defibrillator analyzer, ECG simulator, test load, manikin, leakage analyzer, and internal-service tools are not required for this manufacturer-directed procedure. Do not connect unsupported test equipment.
Step-by-Step PM Procedure
1. Verify Identity and Model
Action: Record asset tag, serial number, exact model, location, Pad-Pak type and lot/expiration, accessories, and manual revision. Identify the SAM 350P as semi-automatic, the SAM 360P as fully automatic, or the SAM 450P as semi-automatic with CPR Rate Advisor.
Expected outcome: Equipment identity matches the CMMS record and the maintainer understands the model-specific shock behavior before any powered check.
2. Review History, Registration, and Safety Notices
Action: Review rescue-use, failed-ready-indicator, warning-message, beeping, Pad-Pak, damage, contamination, storage, and prior-service history. Confirm device/location registration information is current and review applicable HeartSine/Stryker field actions using the serial number.
Expected outcome: Outstanding use, service, registration, or field-action requirements are identified before return to service.
3. Verify the Weekly Status Check
Action: Without powering on the AED, observe the status indicator. Confirm it flashes green every 5 to 10 seconds. A red flash, continuous beep, or absent indication means a problem has been detected and requires troubleshooting or removal from service.
Expected outcome: The status indicator flashes green at the normal interval with no beeping.
4. Confirm Automatic Self-Test Readiness
Action: Verify the weekly inspection log shows continued green status following the device's automatic Sunday midnight-GMT self-test. Do not attempt to force or reproduce the automatic self-test with unsupported equipment.
Expected outcome: Readiness remained green after the automatic self-test and no unresolved failure is documented.
5. Inspect the Enclosure and Controls
Action: Inspect the housing, status window, speaker openings, On/Off button, Shock button on the 350P/450P, visual indicators, data-port cover, Pad-Pak bay, labels, fasteners, seams, and carry case. Look for cracks, impact, contamination, liquid entry, looseness, fading, missing parts, or unauthorized repair.
Expected outcome: The AED is complete, legible, clean, secure, and free of damage that could affect emergency operation.
6. Inspect the Installed Pad-Pak
Action: Confirm the correct Adult Pad-Pak or Pediatric-Pak is fully seated with both tabs engaged. Check the printed expiration date, package/electrode drawer condition, green pull tab, connector area, and evidence of opening, use, leakage, swelling, damage, or contamination. Do not pull the green tab during routine maintenance.
Expected outcome: The Pad-Pak is correct, unopened, undamaged, fully engaged, and not expired or approaching expiration beyond the facility's replacement window.
7. Verify Accessories and Deployment Readiness
Action: Confirm the assigned spare Pad-Pak, pediatric capability when required, scissors, razor, gloves, barrier device, towel, instructions, seals, signage, and carry-case contents under facility policy. Check expiration and condition of each time-limited item.
Expected outcome: Required accessories are present, accessible, usable, and within expiration.
8. Verify Storage and Accessibility
Action: Confirm the AED is visible, audible, unobstructed, secure, clean, and dry. Verify storage remains within the manual's 0°C to 50°C (32°F to 122°F) range and that the device is not exposed to immersion, concentrated heat, direct weather, or an inaccessible locked location.
Expected outcome: The AED can be retrieved immediately and its storage environment protects readiness and Pad-Pak life.
9. Clean When Required
Action: Wipe the AED with a soft cloth lightly dampened with soapy water or 70% isopropyl alcohol. Do not immerse it or use abrasive materials, cleaners, or solvents. Keep liquid out of openings and allow the device to dry completely.
Expected outcome: The AED is visibly clean and dry without finish, label, enclosure, or fluid-ingress damage.
10. Perform the Three-Month Voice-Prompt Check
Action: Once every three months, leave the AED in its case, press On/Off once, and listen without following the rescue instructions. Confirm an audible normal opening prompt such as “Adult patient” and/or “Call for medical assistance.” Be prepared for the SAM 360P's fully automatic design, but do not attach electrodes or create a simulated patient circuit.
Expected outcome: Normal voice prompts are clear and audible with no warning message.
11. Shut Down and Confirm Final Ready Status
Action: Press On/Off once to turn the AED off. Confirm the status indicator returns to flashing green. Do not repeat the power cycle merely to consume-test the Pad-Pak battery.
Expected outcome: Shutdown completes and the green status indicator resumes its normal flash.
12. Apply the Simulator and Internal-Service Restrictions
Action: Do not connect a standard ECG/defibrillator analyzer, test load, simulator, or manikin; do not attempt a charge/shock test; and do not open the AED. If a functional test beyond the published readiness and voice-prompt checks is required, contact HeartSine or an authorized distributor for the supported method.
Expected outcome: No unsupported test, energy discharge, internal service, or alteration is performed.
13. Complete Post-Use Restoration When Applicable
Action: After a rescue, download and protect event information when required using authorized Saver EVO tools, remove the used Pad-Pak, inspect and clean the AED, install a new in-date Pad-Pak until both tabs click, confirm the flashing-green indicator, replenish accessories, and report the use as directed by HeartSine/facility policy.
Expected outcome: Event data is controlled, the used Pad-Pak is replaced, and the complete AED station is restored to ready condition.
14. Document and Return to Service
Action: Record the weekly/monthly/quarterly activity performed, model, serial number, status indication, physical inspection, Pad-Pak details, storage, cleaning, voice-prompt result or N/A, final green indication, field-action review, replacements, corrective work, and disposition.
Expected outcome: The AED is traceable and either returned to service in flashing-green ready condition or clearly removed from service with backup coverage arranged.
Electrical Safety Testing
The Samaritan PAD is a self-contained, non-rechargeable Pad-Pak-powered AED with no mains connection during storage or use. Routine protective-earth and mains-leakage testing are therefore not applicable. The user manual prohibits opening or repairing the AED, and it does not authorize routine connection to standard defibrillator analyzers or simulators. Document electrical safety as N/A for this manufacturer-directed maintenance procedure; use HeartSine/authorized support if additional functional testing is required.
Pass / Fail Criteria
Pass
- Identity, model, registration/field-action status, enclosure, controls, labels, carry case, and accessories pass inspection
- Status indicator flashes green every 5 to 10 seconds with no continuous beep
- Correct Pad-Pak is unopened, fully seated, undamaged, and within expiration
- Storage and access conditions meet requirements
- Quarterly power-up produces a clear normal voice prompt without a warning, when due
- Final shutdown returns the device to flashing-green readiness
- Post-use restoration and event-data handling are complete when applicable
Remove From Service
- Status indicator flashes red, is absent, or the AED continuously beeps
- A warning message, missing/unclear voice prompt, abnormal control, or unresolved readiness issue occurs
- The Pad-Pak is expired, opened, used, damaged, leaking, incorrectly seated, or otherwise suspect
- The AED has physical damage, contamination, fluid intrusion, missing labels/parts, or evidence of unauthorized service
- Required accessories or environmental controls are unavailable
- An applicable safety action is incomplete or HeartSine/authorized service is required
Copy/Paste CMMS Work Order Procedure
Never return the AED to service unless the status indicator is flashing green. Provide immediately available backup AED coverage whenever the device is removed from service.