Hillrom VersaCare

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Manual Reference

Hill-Rom VersaCare Bed Service Manual, Product No. P3200/P3201, MAN333 REV 2

Manufacturer Recommendation / AEM Status

Manufacturer-listed PM Frequency

The manual recommends annual preventive maintenance and testing for the VersaCare Bed. It also states that every 3 years, the batteries should be replaced by facility-authorized maintenance personnel.

Manufacturer-listed PM Items

The manufacturer-listed PM items include overall bed condition, frame, welded assemblies, labels, headboard, footboard, AC power cord inspection, leakage current testing, patient pendant inspection and functional testing, bed articulation functions, sleep deck inspection, CPR release checks, head section gas spring checks, battery function and battery age review, siderail inspection, caster and brake inspection, steering checks, accessory checks, SideCom checks if equipped, IntelliDrive checks if equipped, sleep surface inspection, and scale calibration if equipped.

Manufacturer-listed Electrical Safety Requirement

The PM schedule includes leakage current testing. The manual-listed leakage current procedure says to connect the bed to a test device, verify the bed is powered by the test device, take leakage current measurements without operating any function, and confirm the value is less than 100 µA.

The provided manual section does not list a ground resistance / protective earth continuity limit in the PM checklist. Do not invent one. Use facility policy if ground resistance documentation is required by the PM program.

Manufacturer-listed Scale Calibration

For beds equipped with a scale system, the PM schedule lists scale calibration. The scale calibration section lists a T25 Torx screwdriver and 250 lb / 113 kg of weight in 25 lb / 11 kg increments, with calibration weight between 100 and 250 lb / 45.0 and 113.0 kg.

AEM Note

If a facility performs this PM at a different interval or changes the listed activities, that should be handled under the facility’s approved AEM program, risk assessment, maintenance history, and applicable regulatory requirements.

What This PM Procedure Covers

This procedure covers the annual manufacturer-listed PM inspection, functional checks for bed movement and controls, leakage current testing, battery age and battery backup checks, siderail inspection, caster inspection, brake and steering checks, frame inspection, sleep surface inspection, and optional scale, SideCom, and IntelliDrive checks when equipped.

Required Tools and Equipment

Electrical safety analyzer / leakage current test device
T25 Torx screwdriver, if scale calibration access is needed
Scale calibration weights, if scale-equipped: 100 to 250 lb total calibration weight, with manual listing 250 lb in 25 lb increments
Basic hand tools as needed for adjustment or repair
Cleaning supplies per facility infection control policy

Step-by-Step PM Procedure

1. Confirm Bed Identification and Configuration

Action: Verify the bed is a Hillrom VersaCare, Product No. P3200/P3201. Record serial number, asset number, and installed options such as scale, SideCom, IntelliDrive, treatment surface, or short stay surface.

Expected outcome: Correct bed and configuration are documented before PM begins.

2. Inspect Overall Condition, Frame, and Labels

Action: Inspect the bed frame, welded assemblies, structure, paint, corrosion, impact damage, symmetry, and labels. Verify labels are present and readable.

Expected outcome: No structural damage, unreadable labels, corrosion concerns, or twisted frame/base condition.

3. Inspect Headboard and Footboard

Action: Check appearance, attachment, and safety of the headboard and footboard.

Expected outcome: Boards are secure, intact, and safe for clinical use.

4. Inspect AC Power Cord

Action: Inspect the AC power cord and plug for cuts, scrapes, breaks, damaged connector, exposed conductors, or strain relief damage.

Expected outcome: Power cord and connector are intact. Replace the AC power cable if damaged.

5. Perform Leakage Current Test

Action: Unplug the bed from the wall outlet. Connect the bed power connector to the electrical safety / leakage current test device. Connect the test device to the power outlet. Verify the bed is supplied by the tester and control LEDs are lit. Unlock functions if needed. Measure leakage current without operating any bed function.

Expected outcome: Leakage current is less than 100 µA per the manual-listed PM schedule. If outside specification, inspect the AC power cable and power supply unit.

6. Inspect and Test Patient Pendant

Action: Disconnect the patient pendant, inspect the connector, reconnect it, and press each control. Confirm each control activates the correct function and does not operate intermittently.

Expected outcome: Pendant connector is intact. All pendant controls operate the correct function continuously.

7. Test Hilow Motors

Action: Inspect motor mounting hardware for presence and tightness. Fully raise and lower the bed. Confirm the Bed Not Down LED lights when appropriate and goes out when the bed reaches the low position.

Expected outcome: Bed raises and lowers without friction, abnormal noise, audible overload indication, or Bed Not Down LED malfunction.

8. Test Head Section Motor and Sleep Deck

Action: Inspect head section motor hardware. Fully raise and lower the head section. Inspect the sleep deck and drive system under the head section for binding, damage, friction, or abnormal noise.

Expected outcome: Head section moves fully and smoothly with no binding, abnormal noise, or damaged sleep deck components.

9. Test CPR Release and Head Section Gas Spring

Action: Inspect CPR handles, cables, screws, and CPR mechanism. Raise the head section fully. Activate each CPR release one side at a time. Confirm the head section lowers. Release the handle and operate Head Up briefly to confirm the mechanism locks and the head section rises. Inspect the gas spring hardware and shaft for oil.

Expected outcome: Both CPR releases function. Head section lowers properly and locks afterward. Gas spring hardware is tight with no oil on the shaft.

10. Test Emergency Trendelenburg

Action: Activate Emergency Trendelenburg.

Expected outcome: Function operates without friction, abnormal noise, or audible overload indication.

11. Test Knee, Automatic Contour, Foot, Chair, Trendelenburg, and Reverse Trendelenburg

Action: Inspect knee and foot motor mounting hardware. Fully raise/lower the knee and foot sections. Verify automatic contour raises the knee section to mid-height when the head section rises from low position and lowers automatically as the head section returns to low. Test Chair position and Bed Flat. Test Trendelenburg and Reverse Trendelenburg from caregiver controls.

Expected outcome: All articulation functions operate correctly without abnormal noise, friction, overload indication, or incorrect motion.

12. Check Battery Operation and Battery Age

Action: Unplug the bed from the power outlet. Activate the Battery control. Operate all functions using caregiver controls. Check that battery vent holes in the power supply module are not blocked. Inspect the battery date.

Expected outcome: Battery backup operates bed functions. Battery vent holes are clear. Battery is replaced if the battery date is over 3 years.

13. Inspect Siderails and Controls

Action: Inspect head and intermediate siderails for bending, twisting, latch condition, mounting screw tightness, cable routing, pinching, binding, and damage. Raise siderails to locked position and confirm an audible click. Test caregiver controls.

Expected outcome: Siderails lock correctly, controls work, cables are not damaged or pinched, and no siderail structure or latch defects are found.

14. Inspect Foot Extension

Action: Inspect foot motor mounting hardware. Fully extend and retract the foot section.

Expected outcome: Foot extension operates without friction, abnormal noise, or audible overload indication.

15. Inspect Pivot Points, Casters, Brakes, and Steering

Action: Confirm the bed articulates without noise. Lubricate pivot points only as needed. Inspect casters for cuts, wear, tread condition, and damage. Set brakes and attempt to move bed. Check steering mechanism.

Expected outcome: Pivot points operate smoothly. Casters are intact. Brakes prevent bed movement. Steering works correctly.

16. Inspect Accessories and SideCom

Action: Verify installed accessories are present, secure, and functioning. Inspect and test SideCom communication junction box if equipped. Inspect communication cable and connector pins.

Expected outcome: Accessories and SideCom function correctly, with no damaged or missing parts.

17. Scale Calibration, If Equipped

Action: Calibrate the scale system if the bed is equipped with scale. Use the manual-listed scale calibration procedure and required calibration weights.

Expected outcome: Scale calibration completed successfully.

18. IntelliDrive Checks, If Equipped

Action: Inspect the IntelliDrive drive belt. Replace if the belt is off the pulley, has a divot greater than 1/2 inch / 12.7 mm, has internal steel belt protruding, or shows material breakdown from an unknown foreign substance. Check transport handle zero per the manual-listed throttle check reference.

Expected outcome: Drive belt and IntelliDrive handle zero check pass, or defects are corrected before return to service.

19. Inspect Sleep Surface

Action: Inspect the sleep surface upper and lower ticking for punctures, rips, tears, or other damage.

Expected outcome: Sleep surface is intact. Replace if damaged.

Electrical Safety Testing

Leakage Current

Touch/chassis leakage measured in microamps:

Facility limit used = Manual-listed limit: < 100 µA

Result =

Pass / Fail =

Ground Resistance

The provided manual section does not list a PM ground resistance / protective earth continuity value.

Ground resistance measured in ohms, expected ≤ 0.5 Ω or facility/NFPA 99 criteria if different.